Privacy notice

Information collected

When you submit a contact, quotation, compatibility, sample, document or technical-review form, the website may collect your name, business email, company, country, product or part number, device details, quantity, project message and consent acknowledgement. The service also records the source page, submission reference and information needed to prevent abuse or diagnose delivery errors.

Do not submit passwords, network credentials or other sensitive operational secrets through a public enquiry form.

How the information is used

The details are used to review and respond to your request, prepare product or commercial information, assess compatibility or document scope, manage any follow-up, and protect the enquiry service. If an enquiry develops into a business relationship, relevant correspondence may also support quotations, orders, delivery, accounting and after-sales records.

Sharing and retention

Information may be handled by service providers used to host the website, deliver the enquiry workflow and maintain business systems, and by professional advisers or authorities where necessary. It is not submitted through the website for sale as a marketing list.

Enquiry information is kept only for as long as it is needed to respond, administer any resulting business relationship, meet legal or accounting duties, maintain security records and handle disputes. The applicable period depends on the request and whether it becomes part of a transaction.

Cookies and similar storage

The current public website does not load advertising, behavioural analytics or live-chat scripts. Essential hosting or security infrastructure may process technical request data needed to deliver and protect the service. Any future non-essential storage would require the appropriate notice and consent controls before use.

Your data protection rights

Depending on the circumstances, you may ask for access to personal information, correction, deletion, restriction, portability or object to its use. Send the request to sales@astraphoton.com. You may also complain to the Information Commissioner’s Office.

Privacy contact

Send a privacy question or rights request to sales@astraphoton.com.