FAQ knowledge base

FAQ

Read answers about OEM part matching, optical samples, datasheets, compliance documents, EU delivery planning, 400G selection and compatibility.

Is compatibility guaranteed?

Compatibility should be checked by device model, firmware and port role before rollout.

Product selection

How should we choose 400G optics?

Start with reach, fibre type, host port and whether breakout is needed.

Do you support EU delivery?

Astra Photon is structured around UK and EU commercial support and delivery planning.

Which documents can be requested?

Datasheets, compliance statements, compatibility notes and test summaries by product scope.

Can we test samples first?

Yes, sample review is recommended for mixed estates or first-time high-speed deployments.

Can you match an OEM part number?

Yes, send the OEM part number plus host device model and firmware where possible.

Buyer evidence

Check the details before you shortlist.

DatasheetsReview specifications and request the right document pack.CompatibilitySubmit the host device, firmware and link requirements.Testing & QCSee the validation and output checks available for a project.ComplianceRequest applicable declarations and supporting documents.

Need help selecting the right option?

Send your device, quantity and delivery country.

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